Frequently asked questions

Answers to the most commonly asked questions.

Covered here for you are the most common questions but if you can’t find the answer you are looking for just email or call and we will happily answer any queries you may have.

Yes. Most of our products start at 25 units with a few at 50. For us to run less than 25 units make the per unit cost prohibitive. We have to factor into the costs the setup time and dies (if required) so we have set 25 as the MOQ.

Worth remembering that as you increase the number you order the per unit cost drops. We have price breaks at 25, 50, 100, 250, 500, 750, 1000 and 2000. You may not need many but if you team up with other departments or offices it can be a great way to bring the unit cost down.

Talk to a member of the team to discuss possible options.

If you tell us when you need the products for we will advise what is possible. We aim to complete and ship orders in 14 days, but often it’s much quicker and we have been known to turn projects around in 1-2 days. Speak to one of the team.

We aim to make the process as easy as possible as we are well aware you’ll be busy and you just need someone to get the job done, on time and on budget.

  1. When you make your initial enquiry we will discuss and provide quotes based upon your requirements and requests.
  2. We provide visuals guides in PDF format so you can see how your artwork will look on the product with the chosen branding.
  3. Once you are happy with the design and costs we send an order confirmation email that details all the elements of the project, including the  delivery date, branding and shipping details.
  4. When the products are ready to ship we check back in with you incase any delivery details have changed.
  5. Your order arrives.

If you have credit an invoice will follow on via email or to your payment portal.

 

Whether it’s one box straight to your UK office, or multiple boxes to various locations around the world, we offer a range of delivery options – including individual mail out of gifts with personalised messages to your team or customers at home.

Our services are cost effective and designed to make your life as easy as possible.

UK next day delivery.
We use APC Couriers to deliver orders on a tracked, next day service as standard.
If it’s particularly essential they arrive that day, we can upgrade the delivery to an AM service, so you get the items before lunch and don’t have the worry of waiting all day.

UK Same Day Delivery.
When timings are particularly tight we can send your products from us, in a dedicated van, straight to your office or venue – essential when you have a rush order that has to arrive on time for an event.

International Deliveries.
Whether you’re permanently based outside the UK or sending ahead to an event venue you’re travelling to, our team are experienced at shipping internationally and making sure the correct paperwork is provided to ensure your goods make it to their final destination without issue.

We ship all over the world using reputable carriers such as Fedex, UPS and DHL, alongside local couriers in the country of destination. Next day delivery is possible to many countries if required.

For certain European destinations we can use a dedicated courier to drive to your location the same day or overnight.

Individual mail outs of your corporate gifts.
Whether it’s thank-you gifts for remote workers or important clients, or products for marketing campaigns, sending products via post creates a valuable tactile connection between you and your audience.

We’re here to make things easy for you, so if you need to send your products out to individual addresses, we can take care of that for you; leave all the logistics for us.

We can also individually personalise your products by adding names or unique messages to them, helping your products create real impact with the recipients. Visit our personalisation page to find out more.

If you’ve got a question about the delivery of your order then get in touch and one of our helpful team will be able to answer your query.

Yes. Let us have your company number and accounts will check your credit rating. If acceptable we offer 30 days credit from when your delivery is made. If you need to pay us at the time of order you can do so by BACS transfer, or we can take a card payment over the phone (we accept all major credit cards including American Express).

Of course, in fact we would recommend you see a sample of the product if you are unsure in your decision. We also have a selection of previously branded samples we can send out – these are products that we have done for previous clients, and can give you an idea of how a certain type of branding method looks on a particular product. Samples are sent free of charge, all we ask is that you agree to return them.

If you would like to see how your particular artwork will look in person before committing we offer pre-production samples. There is a charge for these, however if you decide to go ahead with the same artwork then some or all of the cost is credited back to you. Speak to one of the team to discuss your order.

Yes. We have an in-house creative team that can redraw logos, create page artwork and design the elements you may need if you don’t have access to your own design team. For more information on guidance for preparing print ready artwork see here. There may be a charge for this depending on the project. Speak to one of the creative team for more information.

Absolutely! At Noted in Style, we only ever start production on your products after you have approved a visual with your order confirmation. Once you, with the help of your sales team member, have finalised which kind of branding technique you would like on the products you have chosen, the design team will create a visual and you will be sent a PDF showing your design. These visual(s) will show you the exact size and positioning of the branding on your chosen product and will give you an idea* of how that branding will look when completed, from there you can ask for any changes (however slight they may be), and an updated visual will be sent across again to be approved. 

*It should be noted that these are on screen visuals and can never give a true representation of colours and textures seen in the final product.

Yes. Depending on the product and number of units potentially being ordered. We charge for pre-production samples and some or all of the cost is credited back when the order is placed. The amount charged and credit back varies depending on what we are making. Speak to one of the team to discuss your order.

Yes. We can pack and ship in unbranded boxes, delivery notes and tape. Just let us know and we’ll make sure there is no reference to us on the boxes.

A “Select from Stock’ notebook is a product that has already been made with its own specification. These include Moleskine, Leuchtturm1917 and Castelli. With these books, Noted in Style can add to their specifications, i.e by adding pages to the front or rear, adding a bellyband, or branding such as a hot foil or deboss. However, we cannot take away from the main specification of the book. These notebooks usually have a MOQ of 25 or 50 units.

A ‘Build your own’ notebook is one that can be made entirely to your specification, from covering materials to the inner print of every page. By choosing this option you could have your own logo and url printed to every page and your own specially designed full colour end-leaves and introduction pages. As these are made bespoke to your own specification these have a MOQ of 250 – 500 units. If you think this is a route you would like to explore then talk to one of the team and we can advise on your choices and requirements. We have a selection of tried and tested materials to choose from and an in-house design team who are on hand to help you design your very own bespoke notebook.